Making services youth friendly

Making Your Health Services Youth-Friendly

“Connecting girls to services that are relevant and valuable to their lives means ensuring empathy, understanding, and high quality care both in programming and in the critical moment between a girl and her provider.”—Amy Uccello, Sr. Technical Advisor, AYSRH, PSIWhat is it?

A guide for program planners and implementers who want to make their sexual and reproductive health (SRH) services youth-friendly. This resource was developed by PSI and IntraHealth, with support from USAID.

What you’ll find inside:

  • an overview of the global need for youth-friendly service provision
  • key recommendations for developing/strengthening SRH services so that providers are better able to engage and retain young people in care
  • three youth-friendly services checklists, adapted from existing tools that have been deemed best practices.

How you can use it:

Take steps to deliver youth-friendly services—ensuring young people get the care and support they need while significantly increasing your health impact. This guide can help you assess your services, identify gaps, and develop action plans using tools that have been adapted from existing best practices. Use the youth-friendly services checklists to evaluate a service at the service delivery site, assess the client-provider relationship, and measure client satisfaction through talking to youth.


Check out the sidebar to explore another tool in this series.